Selecting a Security Services Provider in Singapore
Choosing the right security officer services provider is a
decision that will significantly affect the safety and security of your
organization. It is important to choose a provider committed to the success of
your security program and your unique organizational culture. The primary
factors to consider when choosing a security officer services provider include
the following:
1.
Leadership – A successful security officer
services relationship starts with strong leadership at all levels. Are the
security officers on-site engaged and ready to go the extra mile to ensure the
safety and security of your organization? Are they supported by local leaders
who understand your objectives and can put the right people and programs in
place to meet them?
2.
Security Expertise – Specify the general and
specialized skills required of the security officers as well as the level of
quality and responsiveness desired. Basic criteria include professionalism,
demeanor, appearance and customer service skills.
3.
Staffing Resources – Effective staffing requires
that every post is staffed for every shift. Your provider needs to possess the
recruiting resources to hire, train and cross-train all post commitments.
4.
Communication – Open communication enables you
and the contracted security firm to respond to the changing security landscape
quickly. Define when you will meet to assess changing risk situations, and
schedule status meetings and business reviews.
5.
Quality – Quality service is defined by the
effectiveness, training, professional image and demeanor of a company’s
security officers and is a reflection of your program and organization. These
security officers represent your brand and values every day.
6.
Value – Transparency is key for an
apples-to-apples comparison of costs. Specifying security officer wages in the
RFP or setting a sample wage will allow for an accurate comparison between
contractors and help determine value.
By considering these fundamental elements, your organization
will be able to select the right security officer services provider for your
security program.
Thank you
DEEP SECURITY SERVICES PTE LTD
www.deepsecurity.com.sg
Thank you
DEEP SECURITY SERVICES PTE LTD
www.deepsecurity.com.sg
